LEGAL STATEMENT
Welcome to Efurnitureshowroom.com This site is provided by CEC Stores Inc., (referred to throughout this site as the "Company”) as a service to our customers. The following are rules and provisions that govern your use of this site (referred to as the "Agreement" throughout). Please note that your use of this site constitutes your unconditional Agreement to follow and be bound by the Terms of Service as herein written. Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to these Terms of Service. Efurnitureshowroom.com reserves the right to update, change, or modify these Terms of Service at any time without prior notice to you. Your use of the Site following any such change constitutes your unconditional agreement to follow and be bound by these Terms of Service as changed.

This legal statement contains the terms and conditions governing this Site, and all sites of the affiliates of the Company which are linked to this site. By using any of these Sites, you expressly accept and agree to abide by all the terms and conditions contained in this Legal Statement. Do not use any Sites if you do not accept and agree to these terms and conditions. Unless otherwise referenced herein, any reference to "Company" shall include Efurnitureshowroom.com and all of its affiliates.

The Sites are available only for your personal use, which shall be limited to viewing the Sites, providing information to the Sites and downloading product information for your personal review.

OWNERSHIP
Efurnitureshowroom owns the site in its entirety. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. The Content and Code of the Sites are protected by copyright except as set forth herein, you may not copy, modify, upload, download, transmit, re-publish, display for redistribution to third parties for commercial purposes, or otherwise distribute any Code or Content from the Sites without the prior written agreement of Efurnitureshowroom. All names, logos and trademarks that appear on the Sites are the property of Efurnitureshowroom or are used by the Company under license. You may not use any of the foregoing for any purpose without the prior express written permission of Efurnitureshowroom. Your failure to comply with this Legal Statement will constitute breach of contract and will violate Company’s copyright, trademark and other proprietary, intellectual, and industrial property rights.

TRADEMARKS
EFurnitureShowroom Web site and Company logos are service marks of Efurnitureshowroom. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

NO LICENSE
Except as expressly provided above, nothing contained herein shall be construed as conferring by implication, estoppels or otherwise any license or right under any patent, trademark, copyright or other proprietary or industrial right of the Company, its affiliates or any third party.

USE OF THIS SITE
By accepting these Terms of Service through your use of the Site, you certify that you are 18 years of age or older. If you are under the age of 18 but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Service. Efurnitureshowroom does not intentionally collect personal information about children under the age of 13. Children under the age of 13 may not use this Site and parents or legal guardians may not agree to these Terms of Service on their behalf. If you are a parent or legal guardian agreeing to these Terms of Service for the benefit of a child between the ages of 13 and 18, be advised that you are fully responsible for his or her use of this Site, including all financial charges and legal liability that he or she may incur. If you do not agree to (or cannot comply with) any of these terms and conditions, do not use this Site. Use of this site by any user shall be deemed to be a representation that the user is in conformity with this section.

All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information may constitute a breach of these Terms of Service. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested.

Site Security Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. The Company will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from the Company on this Site and other than generally available third party web browsers (e.g., Google Chrome, Microsoft Explorer).

TERMINATION
Efurnitureshowroom may, in its sole discretion, terminate or suspend your access to all or part of the Site, including, but not limited to, any message boards on the Site, for any reason, including without limitation, breach of this Agreement. In the event this Agreement is terminated, the restrictions regarding Materials appearing on the Site, and the representations and warranties, indemnities and limitations of liabilities set forth in this Agreement will survive termination. In the event that you are unsatisfied with the services provided by Efurnitureshowroom, your sole remedy is to terminate this Agreement.

JURISDICTION
Efurnitureshowroom operates the Site from its offices within the United States. Efurnitureshowroom makes no representations that content and materials on the Site are legal or appropriate for use from outside the United States. If you choose to access the Site from other locations, you do so at your own risk and are responsible for compliance with any and all local laws. You may not use the Site in violation of U.S. export laws and regulations.

This Agreement will be governed by and construed in accordance with the laws of the State of Utah, as it is applied to agreements entered into and performed therein, and excluding (i) the United Nations Convention on Contracts for the International Sale of Goods; (ii) the 1974 Convention on the Limitation Period in the International Sale of Goods; and (iii) the Protocol amending the 1974 Convention, done at Vienna April 11, 1980. Any action brought to enforce this Agreement or matters related to the Site will be brought in either the State or Federal Courts of The State of Utah; provided, however, that notwithstanding anything contained in this Agreement to the contrary, Efurnitureshowroom shall have the right to institute judicial proceedings against you or anyone acting by, through or under you, in order to enforce EFurnitureShowroom rights hereunder through reformation of contract, specific performance, injunction or similar equitable relief. Any claim or cause of action you have with respect to use of the Site must be commenced within one (1) year after the claim arises. If any provision of this Agreement is deemed void, unlawful, or otherwise unenforceable for any reason, that provision will be severed from this Agreement and the remaining provisions of this Agreement will remain in force. This Agreement constitutes the entire agreement between you and the Efurnitureshowroom concerning your use of the Site, and the Agreement will not be modified, except in writing, signed by both parties.

Purchaser consents to the exclusive personal jurisdiction of such courts.

LINKS TO OTHER WEB SITES
Efurnitureshowroom makes no claim or representation, and accepts no responsibility, regarding the quality, nature, legality or reliability of the sites accessible by hyperlinks from this Site, or Web sites linking to this Site.

ERRORS
Pricing, specifications, availability and terms of offers may change without notice. Efurnitureshowroom cannot be responsible for pricing or other errors, and reserves the right to cancel orders arising from such errors.

WARRANTIES AND DISCLAIMERS
Efurnitureshowroom intends for the information and data contained in the Site to be accurate and reliable, however, since the information and data have been compiled from a variety of sources, it is provided "AS IS." Efurnitureshowroom EXPRESSLY DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO OR REFERENCED BY THE THIS SITE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

LIMITATION OF LIABILITY
Neither the Efurnitureshowroom, nor its officers, directors, employees, agents, successors, subsidiaries, distributors, affiliates or third parties providing information on this site are responsible or liable for any special, incidental, consequential, punitive or other indirect damages that result from the use of, or the inability to use, this site or the information contained on this site, even if Efurnitureshowroom (or any third party posting information on this site) has been advised of the possibility of such damages. In no event shall EFurnitureShowroom total liability (or the total liability of any third party providing information on this site) to you for all damages, losses, and causes of action resulting from your use of this site, whether in contract, tort (including, but not limited to, negligence) or otherwise, exceed one dollar (US$1.00).

Efurnitureshowroom will not be liable for either failure to ship, or shipping delays, due to labor disturbances, strikes, accidents, floods, war, government priorities or demands, shortages of materials or supplies, or any other conditions beyond the control of efurnitureshowroom or the manufacturers.

ENTIRE AGREEMENT
This Agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. Headings used in these Terms of Service are for reference purposes only and in no way define or limit the scope of the section. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect. The failure of the Efurnitureshowroom to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit Efurnitureshowroom’s rights with respect to such breach or any subsequent breaches.

Use of this site constitutes acceptance of our Terms of Service.

Copyright 2011 by Efurnitureshowroom/CEC Stores Inc. All rights are reserved.

Your Personal Information

Efurnitureshowroom is the sole owner of the information collected on this site. We will not sell, rent, or release this information, nor will we share it in ways different from what is disclosed in this statement.

External Links

This site contains links to other Web sites. Efurnitureshowroom is not responsible for the privacy practices or the content of such sites.

Links from Other Websites / Search Engines

Link to Efurnitureshowroom web site can be found on other Web sites and/or Search Engines, Shopping Engines. Company is not responsible if such links display any outdated information. Price or availability of products listed on Efurnitureshowroom web site changes daily, it may not be reflected immediately in Search Engines, Shopping Engines. Efurnitureshowroom is not responsible for any inaccuracy of such links.

ADDRES INFORMATION

Our site uses an order form for you to request information, products and services. We collect your contact information, including, but not limited to, addresses, email addresses, phone numbers, and financial information. Collected information is used for the sole benefit of Efurnitureshowroom to send information to customers about orders, about our company, and to send promotional material. This information is also used for billing and to contact you when necessary.

Demographic and profile data is also collected at our site. We use this data to tailor your experiences at our site, to show you content that we think you might be interested in, and to display the content according to your preferences. Customer information is considered to be an asset of Efurnitureshowroom, and as such may be transferred to another company as part of an acquisition of Company.

You may opt out of receiving mailings; see the choice/opt-out section below.

SURVERYS

In our surveys we ask for contact information (typically an email address) and demographic information (for example, zip code, age, or income level). We use this information to send promotional material about Company products and services.

SECURITY

This Web site takes every precaution to protect our users’ information when you send sensitive information (such as your credit card number) to us via our order form. That information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on such an SSL-protected page, a picture of a closed lock appears at the bottom or top of some Web browsers. At other times this lock appears open. Another way to tell if you are on a secure page is to look at the address or URL of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with https:// instead of http://.

COOKIES AND IP ADDRESSES

The Company is committed to customer privacy. We use your IP address simply to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We use cookies to keep track of your shopping cart and for other purposes such as to personalize the site. If you set your browser to reject cookies you will still be able to use the Company site; however, the site will not be able to recognize your cart, your account, or any personalization.

Opt-Outs

It is Company's policy to keep Personal Information only for so long as needed for such purposes. Except for the Personal Information we need to complete your purchase of products, you may request at any time that Efurnitureshowroom dispose of any or all Personal Information about you. In addition, at any time you may request (i) that Efurnitureshowroom correct any such Personal Information; or (ii) that such Personal Information be removed from EFurnitureShowroom marketing databases. To make any request described above, either:

send an email to: customerservice@efurnitureshowroom.com or write to:

Efurnitureshowroom

881 West 700 North Suite 101

Logan, Utah 84321

Please be sure to provide your exact e-mail address, name, address and/or telephone number(s) so that we can handle your request correctly. Efurnitureshowroom reserves the right, at its discretion, to change, modify, add, or remove portions of this Privacy Policy Statement at any time. You should check this page periodically for changes. Your use of this Site following the posting of changes to this Privacy Policy Statement will mean that you accept those changes.

THE ORDER PROCESS

Our friendly, well trained staff is always ready to assist you in making your purchasing decision and processing your order. By purchasing items from our website you are benefiting from a large selection as well as our experience and know-how. You always have the option to process your order via our website or can call our Customer Service department and have your order processed over the phone. 

After your order is placed you will receive an e-mail confirmation with all order details. Please ensure to retain this e-mail receipt for your records and take the time to review all the details. In the event that the items ordered are not in stock at our warehouse we proceed with ordering the merchandise on your behalf. This typically occurs 24 hours after your order is placed. It is very important that any discrepancies, changes or cancellations are communicated in writing to Efurnitureshowroom within the 24-hour window. Any written communication received after the 24-hour window has passed will be reviewed by Efurnitureshowroom based on our Cancellation Policy .

If you do not receive your order confirmation after 24 hours, please contact our Customer Service. Be sure to include your email address and details of the order. We will send a new confirmation or provide you an explanation for the failure to receive such.

In order to track the status of your order you can view information by logging into your account. In addition, you will continue to receive e-mail notifications from our various departments about your order’s status. Should you have any questions or need any clarification please feel free to call our Customer Service Department.

Once the merchandise you ordered has arrived in our warehouse our experienced staff inspects the items to identify Manufacturers’ Defects or transit damages that may have occurred en route. Damaged items are then either returned to the manufacturer for an exchange or repaired by one of our furniture repair experts. The items are then prepared for delivery.

We at Efurnitureshowroom take pride in providing our customers with the lowest rate of damages from all of our competition. We work tirelessly to ensure that all items that leave our warehouse are in the excellent condition that our customers deserve. We don’t try to cut corners and save money on packaging materials and are always complemented by industry experts on our efforts to damages that may occur during transit. We do this by providing extra layers of packing material and safety devices to ensure that our customers receive undamaged items. We are proud of our minimal rate of reported damages! You can count on us to protect the merchandise you have ordered! In the rare event that the merchandise arrives damaged or defective we will be happy to arrange for its repair or replacement at no additional charge to the customer. Efurnitureshowroom retains the right to determine the best method of rectifying the situation (repair versus exchange). Please see our Return and Refund Policy for more information.

All products and services posted on Efurnitureshowroom are priced in U.S. dollars. You can place an order with a credit card by using our secure payment process through our Web site or you may place the order by phone by calling our customer service. To place an order with a check, money order, or cashier's check (denominated in U.S. dollars and drawn on a U.S. bank), please print your shopping cart and send it with your payment to

Efurnitureshowroom

881 West 700 North Suite 101

Logan, Utah 84321

We will happily accept purchase orders from U.S. schools, and U.S. state or county government agencies. The minimum purchase order amount we accept is $1000. All products bought by purchase order must be shipped to a US destination. We cannot accept purchase order numbers or purchase requisition over the phone. All invoices should be paid in full prior to shipping.
Please mail your purchase order or purchase requisition to:

Efurnitureshowroom

Attn: Orders Processing
881 West 700 North Suite 101

Logan, Utah 84321

PAYMENT OPTIONS

We accept most major credit cards including but not limited to American Express, Discover, MasterCard, and Visa. Arrangements can be made to make payments via Check, Money Order, or Cashier's Check (in U.S. dollars and drawn on a U.S. bank). We also accept purchase orders under certain terms. Arrangements can be made by contacting our Customer Service. 

Payment by any method is due on date of your order.

Payment by Credit Card will be due on date of shipment from the manufacturer to Efurnitureshowroom Distribution Center (if ships directly to consumer, CC will be charged when shipping notification received from the manufacturer). At the time of your order, we authorize payment on your credit card but no charges will be made until your order is ready for shipment. Please note that the merchandise you order must ship to the individual and address that are on file with the bank issuing the card. If you would like for your order to be shipped to an address that is different from the billing address listed with the bank or credit card company, Efurnitureshowroom will ask you to notify the bank or credit company to add the shipping address as an "alternate" or "secondary" billing address. This will allow us to ship to any address you prefer including your work, vacation home etc. We apologize for any inconvenience this may cause, however this step is necessary to ensure your protection.

Please note that Efurnitureshowroom is not responsible for your bank / transaction fees that may occur at any time during the ordering process. 

The down payment will be collected at the time of purchase. Personal checks, money orders or a credit card can be used as methods of payment. The down payment is refundable up to the point at which the order can be canceled per Efurnitureshowroom cancellation policy. After that point the down payment is no longer refundable. Please consult our Cancellation Policy or contact our Sales Representatives if you have any questions.

PRODUCT AND PRICING INFORMATION
Prices shown for items on this website's product pages and in your shopping cart are for merchandise only. Please proceed to checkout to see the total cost of your order, including any applicable tax, delivery or other fees.

While we strive for accuracy in our pricing and in description of the product and their colors and the other product information provided, errors can occur. Prices and Products displayed may be out of stock or discontinued and the prices are subject to change. In cases where such errors do occur, we expressly reserve the right not to honor offers made on this website or when accepting an order online. In the case that an order placed online is not accepted, any payments that have been authorized for that order will immediately be reversed.

Prices are subject to applicable taxes which are to be paid by the purchaser. The Efurnitureshowroom charges sales tax on orders based on the destination of the order, in accordance with state and local tax laws. Items shipped to destinations in The State of Utah are subject to applicable State and Local Sales Taxes. Prices are subject to shipping, delivery and handling charges.

Coupons and Discounts
During the checkout process you can enter any coupons and promotional codes that you would like to use with that order. To redeem a coupon or promotional code, enter the appropriate code. Please note, many promotional codes and coupons are limited to Special Offers and are valid only at the time of order placing. No coupons or price matching is available after an order is placed.

Order Acceptance
The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Efurnitureshowroom reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

CANCELLATION POLICY
All cancellation requests must be submitted in writing to sales@efurnitureshowroom.com within 48 hours from the time the order is placed.  At Efurnitureshowroom we understand that cancellations are an unfortunate part of shopping online. Sometimes the incorrect item is ordered, or you plain and simply just had a change of heart. We want you to love your brand new furniture purchase with us, especially since we understand that you are making a sizeable investment. This is why we allow our customers up to 48 hours to cancel an order from the time it is placed.

Efurnitureshowroom will process your order by submitting a purchase order directly to the manufacturer after the 48-hour grace period has passed. After that point, the customer and Efurnitureshowroom jointly become financially obligated to purchase the ordered merchandise from the manufacturer. For this reason, we don't accept order cancellations once the 48-hour window has passed. Upon cancellation, you will be assigned a cancellation number. This cancellation number is required in the event of any discrepancy. Orders without a valid cancellation number will be subject to the full return policy if the order is refused

At the time your order is placed, you will receive a notification via e-mail describing all of your order details. It is your responsibility to verify that all of the information in the e-mail receipt is correct. You are allotted 48 hours to review your e-mail confirmation and reply with any discrepancies or changes at no charge.

If you do not notify us of any changes within the 48-hour window, Efurnitureshowroom will proceed with your order. Any cancellation after that point must adhere to our Cancellation Policy as described below:

Any exception to this Cancellation Policy will be solely at the discretion of Efurnitureshowroom management. In the event that Efurnitureshowroom management or the customer, agree to proceed with the cancellation of an order after the 48-hour grace period, the customer may be responsible for a cancellation or restocking fee of up to 25% of the purchase price as well as any shipping and handling fees that may apply. In order for a cancellation to be acknowledged, the customer must submit a request in writing via e-mail to sales@efurnitureshowroom.com. Please note that only written requests for a cancellation will be processed by Efurnitureshowroom.

There are unfortunately some circumstances when an order can take an excessive amount of time to process. These circumstances are generally due to a product being back ordered or discontinued by the manufacturer. You will be notified within a timely manner and given the option to proceed with your order or to cancel in the event that your order falls in one of those categories. If for any reason your order takes longer than the general time frame of 1 to 4 weeks to ship, and is not scheduled to ship within a reasonable time frame of an addition 1 to 2 weeks, you will not be held responsible for any cancellation and/or restocking fees as long as your cancel request is submitted in writing within the 4-6 week window.

Will my item look exactly like the picture?
Every effort is made to provide high quality images and measurements to assist you in choosing your furniture. However, images at times vary in color depending on a number of factors, including your monitor color settings, the photo's color settings, and your room lighting. Sometimes measurements in furniture size are rounded off and thus vary slightly from the description. If you are needing precise dimensions or colors, contact efurnitureshowroom by phone, e-mail, or fax to further assist you. All returns will be subject to eFurnitureShowroom return policies & fees. Due to the nature of the furniture business, please note that Efurnitureshowroom cannot guarantee that the finish of the ordered wood, leather, or stone will be exactly as pictured. Imperfections or variations in the grain, color, or sheen of the wood may occur naturally. Stone finishes such as marble and granite may differ in color and veining. In addition, variations in the color, sheen and texture (wrinkling and natural marks) of leather may occur due to different dying and tanning processes and natural phenomena. As a result, these naturally occurring characteristics are not viewed as damages or defects. Please note that images of products displayed on the Efurnitureshowroom website may differ in color due to differences in the resolution of computer monitors. Efurnitureshowroom always works with our partnering furniture manufacturers to obtain the highest quality photographs of the products and thus depict the merchandise as closely as possible.  Please note: Efurnitureshowroom is not responsible for color variations or measurements that are slightly off (three inches or less). 

SHIPPING POLICY

Efurnitureshowroom currently ships to the 48 lower continental states. We are able to ship to Alaska, Hawaii, and Canada for and additional fee. Because each shipment is different you are required to call for a customer shipping quote prior to placing your order. Note: we are able to ship to a drop-off location or any domestic port, within the United States, at no additional charge.

One thing every customer wants to know is ‘When will my furniture arrive?’ Each piece of furniture has a different shipping time, primarily depending on the manufacturer but it also depends on your location and other services you may have requested (e.g. White Glove Delivery) The best indication would be directly from the item listing. Most furniture ships within 1-2 weeks from the date we process your order which means you will have the furniture within approximately 4 weeks, however; some orders can take up to 10 weeks (this is primarily only on White Glove Delivery orders that are not on the providers normal route and are a very rare occasion). Most orders are received within about 14 to 21 days from the date of order, many in about 10 days.

When your furniture is ready to ship, we will email you to confirm if you are ready to receive your shipment, followed by shipping details so that you can track your shipment.  When the shipping company arrives at your local terminal with the shipment, they will contact you to schedule a time for delivery, typically one to two days prior to delivery. 

Efurnitureshowroom offers a variety of shipping services to accommodate the options that best suit your needs. Most orders are generally shipped Free Curbside Delivery, where arrangements will need to be made by the customer for the furniture to be carried into the house. Our experience has been that the drivers can be helpful if you are courteous and offer a tip. We cannot guarantee this, so we recommend having help available when they arrive. 

As an added benefit to our customers, Efurnitureshowroom also offers the option for White Glove Delivery also known as delivery with assembly (availability depends on area). There are several levels of White Glove Delivery.  It ranges from unloading your furniture and transporting it to the nearest dry area, i.e., your living room or garage, to transporting the furniture up several flights of stairs, assembling it, and removing the packing materials.  In order to ensure you get the level of White Glove Service you require you must call us to determine both the availability and which service best meets your unique needs before placing your order.

Inside Delivery is also available on most orders. Inside Delivery service is essentially the same as curbside delivery, with the exception that the furniture is lift-gated onto the ground level and brought into the first dry accessible area of your residence. The area of choice is typically a garage or front door. The delivery driver utilizes a pallet jack to move the furniture into the designated area, so both a clear route and no stairs are a must to consider this option. Our inside delivery service is the perfect fit when help is not available to you. This service grants you the comfort of un-packaging your furniture individually in a weather proofed area or storing everything until you have the time to set your new furniture up. This option is available at checkout for a nominal fee.

Efurnitureshowroom does not guarantee delivery dates because of the many outside forces involved throughout this entire process.  In the rare event that a time frame is promised, we will try our best to accommodate that. If an order must be cancelled due to missing a promised delivery date, that order will be cancelled in accordance to our Cancellation Policy.

All shipping (when it levels estimates listed on Efurnitureshowroom are approximate and we always strive to adhere to them as closely as possible. Unfortunately, these estimates are dependent on product availability from the manufacturer as well as shipping delays en route to our facility. Therefore we cannot be held responsible for beating or exceeding originally expected delivery estimates that are caused by factors beyond our control.

If the merchandise ordered will be delivered by a shipping company you will be contacted directly by the carrier to schedule a delivery appointment. You will typically be provided a 2 to 3 hour window for your appointment that will usually be Monday through Friday 8AM to 5PM. Weekend delivery maybe available at an extra charge that is not included in the standard Efurnitureshowroom shipping calculation and thus is the customer’s responsibility. Representatives of these carriers are not authorized to bring the merchandise into your home or assemble the items. These services can only be arranged in advance, prior to the shipment of your order from our warehouse at an additional fee. The standard/typical delivery scenario is that of a curb-side delivery which means that purchased items are unloaded from the truck and left by the curb of your residence.

Most of the items we sell are large and heavy. Please ensure that at least one or two people are available to help unload the truck at the time of the delivery appointment. In cases where assembly of the furniture is ordered in advance Efurnitureshowroom coordinates for the furniture to be brought into the customer’s home and assembled. As part of the service the trash left at the end of the assembly process is removed from the customer’s home. All Efurnitureshowroom customers will be contacted via e-mail and/or phone to arrange for order delivery, regardless of the delivery method or carrier. We do everything in our power to ensure that we do not miss the scheduled delivery appointment. However, we cannot guarantee that an unexpected occurrence may cause us to be late and will do our best to stay as close to the agreed time as possible. We will do our best to accommodate any special requests to ensure our customers are fully satisfied. If you would like to check status of your order, have a question regarding delivery or would like to obtain a tracking number, please e-mail to customerservice@efurnitureshowroom.com.

If, after numerous attempts are made by Efurnitureshowroom to contact a customer, we are unable to reach them, we reserve the right to recall all merchandise for a full refund of the purchase price, less all shipping and handling costs that are incurred by us as a result. A restocking fee of up to 25% of the purchase price may also apply. The same applies if a customer is not available to accept a delivery at a previously arranged time after an appointment had been scheduled and the delivery cannot be completed. Items offered with free shipping are dependent upon customer location and size of order. We reserve the right to alter this offer should your zip code lie outside standard UPS Freight and FedEx delivery routes. In addition, orders for items with weights that are more heavy than usual or expected may need to be readjusted for extra unforeseen fees. No additional fees will be charged without notifying the customer and obtaining prior approval.

Address verification is a precautionary measure Efurnitureshowroom performs to ensure your safety and prevent any fraudulent activity. The nature of online shopping does not permit us to request a traditional form of identification, such as a driver's license, like any standard brick & mortar store. Instead we conduct billing and shipping address verification through your credit/debit card issuer to confirm your identify and verify the validity of your purchase, ultimately protecting your credit and privacy.

If you wish to ship to an address other than your billing address, please contact your issuing bank and have your shipping destination added as an authorized alternate ship-to address in the record/memo field. We will contact your bank using the bank number you have provided to verify this information after you've placed an order. Please allow an extra one to two days to verify any alternate ship-to address. Please note, during address verification process your account will show "Processing" status. If you have any questions or concerns, please send an e-mail to sales@efurnitureshowroom.com or call 1-800-481-1381.

Both your billing and shipping addresses must be verified before an order will ship. If you encounter any trouble when attempting to add an alternate shipping address, let the card issuer know that you are placing an online order and that the retailer must verify your personal information before shipment to eliminate the possibility of fraud. Then, simply give us a call at 800-481-1381 to let us know and we will re-attempt address verification to complete the processing of your order.

If you are not satisfied with your purchase for any reason in the first 20 days after you receive and sign for your order, you can return it for an exchange or full refund minus our shipping and handling fees (subject to manufacturer approval).  Note: If your item was defective or damaged, see our Damage Merchandise section for instructions. For all returns, please complete the following:

• Please notify us at claims@efurnitureshowroom.com.  Please include your name, order number, and the pieces you intend to return along with a brief reason why. 
• Wrap the pieces in the original packing they arrived in.  All returns must be in their original and new condition, no exceptions.
• Call us at 800-481-1381 to let us know that your email was sent and the furniture is ready to be picked up. We will then issue a RMA (Return Merchandise Approval) to have added to the shipping documents for reference. You are then responsible to arrange return delivery and provide us the tracking information when it ships.
• All returns must be processed to the original manufacturer’s warehouse. All Coaster, Aico and Pulaski product sales are final they have a strict no return policy.
• As soon as your items are received, we will issue your refund.  We will issue the credit to the original card that was used to complete the purchase.
• In the event that a purchase was made with a free shipping offer, our actual shipping costs to you will still be deducted from the refund.  In other words, free shipping is a one-way offer. In the event the order is returned for any reason or is canceled but has already shipped the customer will be responsible for all shipping charges. In the event that an order is canceled but has not shipped, no shipping charges will be due.
• Due to the time and effort it takes to receive your furniture, all orders canceled more than 48 business hours after the purchase will incur up to a 25% restocking fee at management’s discretion. Please refer to our Cancellation Policy for additional details on Cancellations.

Please keep in mind that Efurnitureshowroom MUST issue an RMA (Return Merchandise Authorization) prior to your return. If for some reason the furniture arrives damaged, appears to have been used, or if there is an issue which was falsely described to our returns department, we reserve the right to withhold the full refund amount and charge any applicable fees.

When purchasing from Efurnitureshowroom rest assured that all of our furniture products ship very well packaged, using industry leading transporters to ensure your furniture arrives safely. 

Please note that Efurniture is not responsible for the handling of your merchandise once it leaves our warehouse. As a result, any damage that may occur after this point and while the furniture is in transit is the shipper’s responsibility. If a situation arises, we will gladly file a claim and coordinate a resolution with the shipping carrier to ensure you are fully satisfied with the outcome.

Efurnitureshowroom customers are very fortunate to have a less than a 1% damage rate. In the event that a piece does get damaged, it is very easy to take care of. When the furniture arrives, be sure to inspect everything before you sign the Delivery Receipt. This is especially true if you notice any damage to the cartons or packaging.

To ensure your furniture is properly covered for damages, please follow these  steps:

• Inspect every single package for damage. The rule of thumb is that if the cartons or packaging appear to be damaged, there is usually damage to the furniture.
• Note anything that warrants your suspicion for damage on the Delivery Receipt such as “torn cartons and/or packaging”, “exposed scratches”, and so on. If a complete inspection cannot be performed for any reason, please note the exact reason why, making sure to include “Container Damage” on the Delivery Receipt.
• If the packaging appears to be damaged, or if damages are found, don’t panic; your furniture will be covered by following these steps.
• With the driver still in attendance, contact our customer service department at 800-481-1381 and we will help you determine if the damaged piece(s) should be kept with you or sent back.  Please do not make this decision before speaking with us. If you are in doubt and we cannot be reached, we suggest keeping the damaged item(s) and writing “Damaged” on the delivery receipt.
• Sign the Delivery Receipt, making sure to notate the specific damage or condition of the packaging. Please be sure to state only the facts of the damage, (e.g. box ripped, torn, holes etc.) not how they may or may not have been caused (e.g. a forklift hit the box, poor packaging etc.) this needs to be left to the professionals whom inspect the products and know the industry standard. By presuming to know the cause of damage, no matter how obvious it seems, may hinder a successful outcome to your claim.

It is very important you follow these steps so that we can give you the highest level of customer service and options available. Please report the damage as soon as possible to our customer service department at (800) 481-1381 or claims@efurnitureshowroom.com, including photos (3 of the damaged product and 3 of the packaging) and a brief description so that we can address the issue in a prompt and timely manner.

In the rare event there is hidden damage which is not seen until after the driver leaves, please contact us within 24 hours of delivery to report it. It is always best to contact us in writing at claims@efurnitureshowroom.com. This gives us the appropriate time frame to file a claim. Most delivery companies have a 48 hour window to report hidden damage so it is important that we follow those guidelines. Hidden or concealed damages are not always covered by our shipping partners. For this purpose, Efurnitureshowroom reserves the right to attempt to repair or replace manufacturing defects and freight damages at our discretion. 

All defects are generally covered under each of your respective products manufacturers’ warranty. If for some reason you receive an item that appears to be defective, you are more than welcomed to contact us for a resolution. Since all our furniture ships insured, if your furniture has concealed damage we reserve the right to decide whether to replace or repair the piece. 

If you do not desire a replacement or repair, you may return it using our Return Policy with an appropriate RMA. An email must be sent within 48 hours of the delivery time and date to claims@efurnitureshowroom.com to notify us about the concealed damage.

Any and all manufacturing defects including but not limited to dye or stain issues must be reported within 14 days of the signed Delivery Receipt. Efurnitureshowroom is not responsible for damage or defects due to consumer abuse. Examples of consumer abuse include but are not limited to slices/ink marks/cigarette burns/scratches or scuffs on pillows and inner areas and all other signs of use or misuse.

All furniture is inspected thoroughly prior to shipment and reinforced in heavy-duty packaging to prevent damages. All claims are typically addressed within 30 days from receipt. Replacement items or parts generally arrive within 2-3 week, but in some cases may take longer. Most customers will never have to experience this process, but in the rare event that you do, it is important to know you can shop with the confidence of being protected with Efurnitureshowroom.

Important note:  When you sign for delivery it states that you are signing in good condition.  If the packing materials are damaged in any way, when the customer signs the freight delivery bill he/she MUST write “Damaged” on the delivery bill or Efurnitureshowroom will NOT be responsible, we can still try to process a claim but will NOT guarantee a replacement will be granted. 

30-DAY LOWEST PRICE GUARANTEE

If within 30 days of your purchase at Efurnitureshowroom, you find the identical product advertised for less by one of our competitors, we will beat that price by at least two dollars USD.

The 100% Price Protection Guarantee cannot be used in conjunction with any other coupon, pricing offer, manufacturer rebate, closeout or clearance pricing, bulk quantity items or typographical print errors. Offer does not include wholesale, contract or manufacturer direct pricing or below wholesale and MAP cost pricing.

Price adjustments are determined by the selling price of the item in addition to any applicable sales tax, and shipping costs. Efurnitureshowroom reserves the right to determine whether competitors' products and prices reflect a true and fair comparison. We also reserve the right to not sell any product below its cost. The low price guarantee must take into consideration the shipping services provided by the lower priced company.

Please note that our low price guarantee applies only to the exact same item from the same manufacturer with the same delivery services and options. The retailer must be an authorized dealer of the product represented (this means products sold on auction based websites, public for sale classifieds, or other sites of this nature). The product must be a stock item, available for shipment, and not be on extended back order or production time. The price must be from a published source and/or you must have a written quote from a competitor. Efurnitureshowroom reserves the right to beat any price. Offer does not include wholesale, contract or manufacturer direct pricing or below wholesale cost pricing. "Same" is defined as an item of the same styling and product SKU, by the same manufacturer.

Pricing for certain brands with universal MAP pricing policies can only be matched. This offer does not apply to Coaster, Broyhill, Serta, Emerald, Stein World, and Standard Furniture. Other restrictions and brand exclusions may also apply.

To receive our 30-Day Lowest Price Guarantee, please collect the following information: the URL Web address of the competitor, your name and phone number, your order number, details of the product and the competitor's advertised price.

E-mail this information to sales@efurnitureshowroom.com. We will notify you by e-mail of any price adjustment.

For print advertisements or written price quotes, please mail them to this address:

Efurnitureshowroom Customer Relations

881 West 700 North Suite 101

Logan, Utah 84321

*Please allow up to six weeks for refund processing.